Prep the oven and pan: Heat your oven to 375°F (190°C). Grease a 9x13-inch baking dish with a little oil or cooking spray.
Sauté the aromatics: Warm the oil in a skillet over medium heat.
Add the onion and cook until soft and translucent, 3–4 minutes. Stir in the garlic for 30 seconds until fragrant.
Make the creamy base: In a large bowl, whisk the softened cream cheese, sour cream, and heavy cream until smooth. If the cream cheese is stiff, microwave it for 15–20 seconds to loosen.
Season it up: Add cumin, chili powder, smoked paprika, salt, and pepper to the creamy mixture.
Taste and adjust seasoning.
Fold in the good stuff: Stir in the sautéed onion and garlic, shredded chicken, canned green chiles (drained if very watery), and 1 cup of the shredded cheese. Mix until everything is evenly coated.
Assemble the casserole: Spread the mixture into the prepared baking dish. Top with the remaining 1 cup of shredded cheese.
Bake: Cook for 20–25 minutes, until the cheese is melted and the edges are bubbling.
For a golden top, broil for 1–2 minutes at the end—watch closely.
Finish and serve: Let it rest for 5–10 minutes to set. Top with sliced green onions and chopped cilantro. Serve as is, or with cauliflower rice, roasted broccoli, or a simple side salad.